FREQUENTLY ASKED QUESTIONS
HOW DO I FIND MY SIZE?
We recommend you purchase one of our sizing kits to get your size. It's the easiest most accurate way. Alternatively, the instructions below will show you how to measure your nails.
WHAT IF I GET MY SIZE WRONG?
Unfortunately we do not offer refunds or exchanges if you get your sizing wrong. If you are unsure whether you got your sizing correct, we recommend you purchase one of our sizing kits. Alternatively sets from our Full Set category in our Ready to Ship section come with 2 of each size of nail from 1 to 9 a total of 18 nails. This option should cover most people’s sizing. If you order one of these sets and would like a sizing kit to get your sizing for future orders, just let us know in the order notes and we’ll put one in with your order for free.
CAN YOU DO A CUSTOM DESIGN?
Sure can! Just send me a contact me here or through Instagram and we can talk about options.
HOW ARE ORDERS SHIPPED?
All orders are sent via New Zealand Couriers With Tracking.
HOW LONG WILL MY ORDER TAKE?
Orders from our Ready To Ship section received before 2:00pm on a business day are sent out the same day, after this they will be sent out the next business day. Our Made To Order nails take a bit longer. To ensure quality I like to take my time with them so please allow a few days for them to be made. All orders are sent via NZ Couriers which is generally overnight to most areas. Need something from our Made To Order section in a hurry? Get in touch!
What is Afterpay?
Afterpay allows you to purchase from b.beaute online store and pay later in 4 easy interest-free instalments.
How does Afterpay work?
To pay with Afterpay:
•Add your items to the cart
•Select Afterpay as the payment option at the checkout
•Signup or use your existing Afterpay account
•Once approved, b.beaute will despatch your order
Is there any interest on the amount paid?
No, there is no interest payable by you
Is there an order limit?
Yes, the maximum purchase amount using Afterpay on b.beaute is $2000.
What are other terms and conditions I need to be aware of?
Full terms & conditions are available at http://www.afterpay.com/terms How often is repayment?
How often is repayment?
Afterpay offers your order to be paid in 4 instalments with repayment automatically occuring every 2 weeks.
How do I sign up for Afterpay?
Select Afterpay as a payment method (or visit the website).
You can register as you complete your purchase.
How do returns work with Afterpay?
Merchants will be able to initiate all eligible refunds on your behalf. Once completed, your refund will be applied to your order.
Does Afterpay charge interest?
There is no interest payable by you if you place an order using Afterpay.
Can I place an Afterpay order with you over the phone?
Afterpay is available as an online payment method and requires login credentials for authorisation. Our team members or merchants are unable to place an order on your behalf.
Where can I find out more about Afterpay?